Privacy and Terms

Privacy & Cookie Policy

Privacy Policy

It is the policy of TRP Heritage Sdn. Bhd. (“The Royal Press”) to respect your privacy regarding any information we may collect while operating our Website. This Privacy Policy applies to The Royal Press Website (hereinafter, “us”, “we”, or “”). We are committed to protecting and respecting your personal data privacy and complying with data protection principles and provisions under applicable laws. The privacy policy (“Privacy Policy”) sets out the basis and terms upon which The Royal Press collects, processes, uses, and/or discloses your information that is obtained from you when you book private tours. Such information may include personal information (“Personal Information”) relating to a specific individual such as name, e-mail and contact number.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. By visiting and accessing our Website, you are consenting to the collection, processing, usage and disclosure of your Personal Information as stated in this Privacy Policy.

The Company reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice. Your continued access to our Website or use of our Services signifies your acceptance of the updated, amended or modified Privacy Policy. If you do not agree to the Terms of Use in this Privacy Policy and/or any subsequent updates made, you must stop accessing or otherwise using our Website and its Services.

Information Collection,
Storage and Usage

The Royal Press expects you to understand your related rights so as to feel comfortable using our Website and Services. Our Company will uphold your rights as a consumer to ensure your confidence in using all internet-related Services provided by The Royal Press. In order to fully provide our Services to you, we will be collecting your Personal Information that should always be on a voluntary basis.

When you visit The Royal Press Website to make any purchases, we may collect and process certain information (which may contain your Personal Information or Non-PII data, Non-Personally Identifiable Information) that includes but is not limited to those set out below: (i) Copies of correspondence (whether by e-mail, instant or personal messaging or otherwise) between you and us, (ii) Details of your usage of our Website (including traffic data, location data and length of user sessions), (iii) Information automatically collected and stored in our server by using or accessing to The Royal Press Website (including your computer’s Internet Protocol (IP) address, browser type, browser information, device information (including unique device identifier), pages visited, previous or subsequent sites visited), (iv) Information provided voluntarily by you during the booking of private tours (including your name, e-mail and contact number).

Should you make any purchases for other individuals through the Website, we may request Personal Information about such individual. You must obtain all requisite consent of such individuals and ensure they are aware of, understand and accept the stated Privacy Policy prior to providing their personal data to the Company.

The Personal information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third-party services providers. Your Personal Information will be stored as long as is necessary to fulfil any of the purposes described in this Privacy Policy, or to comply with any (i) contractual requirement that are necessary for the provision of the Services, and (ii) legal, tax or accounting requirement.

When it is no longer necessary for us to process your Personal Information, we will either delete or anonymise the data or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information. We will endeavour to anonymise or aggregate your data if we intend to use it for analytical purposes or trend analysis. The Royal Press will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorised access or unauthorised alteration, disclosure or destruction of data.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. The Royal Press does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent our Company has fulfilled its obligations under no circumstances shall we be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your Personal Information.

We process the Personal Information collected in as far as necessary for performance of the contract with and providing services to you. Besides, we process the other Personal Information collected on the basis of our legitimate interests, which are the further improvement of the services and for direct marketing purposes.


The security of your Personal Information is important to us, but keep in mind that no method of transmission over the Internet can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. There is no absolutely fail-safe or fail-proof system whose security systems cannot be breached by third party hackers or mischief makers. You hereby agree that we shall not be held liable in the event of a breach in our security systems by a third-party hacker or mischief maker. If we learn of a security system breach, we shall notify you of the same so that you can take appropriate protective steps to safeguard your critical data.

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and Terms and Conditions of every site you visit.

We have no control over, and will not assume any responsibility for the content, Privacy Policies or practices of any third-party sites, products or services.

Aggregated Statistics

We may also collect and share aggregate or anonymous information with relevant third parties, including our advertisers. Such information does not contain any Personal Information and will not identify you personally. However, in some occasions, these third parties may possess information about you or obtain your information from other sources. When they combine such information with our aggregate information, they may be able to identify you personally.

Cookie Policy

We employ the use of cookies. By using The Royal Press Website, you consent to the use of cookies in accordance with the stated Privacy Policy. Most of the modern-day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Cookies are text files or information that a website stores on your computer that your browser provides to the website each time you return. The Royal Press Website uses cookies to help identify and track visitors, their usage of Website, and their website access preferences. If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies before using our Website with the drawback that certain features of our Website may not function properly without the aid of cookies.

By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to The Royal Press use of cookies.


Those who engage in transactions with The Royal Press by purchasing the Company’s services, are asked to provide additional information, including all personal and financial information required to process those transactions. In each case, The Royal Press collects such information only if necessary or appropriate to fulfil the purpose of your interaction with Company. You can always refuse to supply personally identifiable information however it may prevent you from engaging in certain Website-related features.

Privacy Policy Changes

Although most changes are likely to be minor, The Royal Press may change its Privacy Policy from time to time, and in the Company’s sole discretion. Therefore, we encourage you to frequently check the Website for any changes to its Privacy Policy. Your continued use of this site after any changes in the Privacy Policy will constitute your acceptance of such change.

Contact Us

If you have any questions regarding our Privacy Policy, please contact us at or call us at +606 2811 312 where we will answer your inquiries as soon as we can.